If that’s not available, check that your cable is Apple Certified Made For iPhone (MFI.) Make sure that you use the original cable that came with your iPhone. If you’re already plugged directly into one of your Mac’s USB ports, try a different port. If you use a Hub or plug into your keyboard’s USB ports or via another device, try plugging directly into a USB port on your Mac–this often solves the problem! Open Photos then click the device under Devices in the sidebar.Īlso, try using the Import option under Photo’s File Menu. Then unlock the iPhone or iDevice and see if the app recognizes your device.Īnother option is to click on View in the Photos main menu, then select Devices, and finally locate and choose your Apple iDevice. On your iPhone, go to Settings > Camera > Formats > and select Most Compatible. So turning off the new HEIC image file format often does the trick. If using iOS 11 and above, it’s possible that your Mac doesn’t recognize the new HEIC format for images. Then, drag that crosshair to the right to reveal the Photo app sidebar. On MacBooks, try hovering your mouse over the left edge of the Photos app window until you see a crosshair.
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Check that you selected Always Show Toolbar and Sidebar in Full Screen on your Mac’s Photos Appįor older OS X, to display the sidebar in Photos, choose View > Show Sidebar, or press Command-Option-S. You can manually open your device using your Mac Photos App’s left sidebar Don’t see the Photos app sidebar?įor macOS versions, try viewing the Photos app in Full-Screen Mode by selecting View > Enter Full Screen or using the keyboard shortcut of Command + Control+ F.Īlso, make sure that Always Show Toolbar and Sidebar in Full Screen is enabled for your View settings. Go to the top menu or the left sidebar in Photos, and choose Devices then choose your device. If you don’t see your device in the Photos app, manually select it from the View Menu If Photos does not automatically recognizes and open your device, try instead to select your device from the View Menu or Sidebar manually. If so, quit iTunes and use Photos normally. Once both iTunes and Photos launch, see if your device is recognized. Then unplug your iDevice and plug it back in. Try quitting both of these applications then disconnect and reconnect your iPhone. In some cases, Final Cut or iMovie interferes with Photos’ ability to recognize the iPhone. If you have other programs open that connect to your device (especially apps that use your photos), quit those apps first and then launch the Photos App on your Mac. When you connect your iPhone, iPad, or iPod to a computer for the first time or after a reinstall, you might see an alert that asks whether you trust the computer.Ĭonfirm on your iPhone, iPad, or iPod that it trusts your Mac. Turn your iPhone off then back on when still connectedįixes for Photos or iPhoto Won’t Recognize iPhone Make Sure Your Computer is Trusted.Fixes for Photos or iPhoto Won’t Recognize iPhone.
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